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Attention small business owners and patrons in the Twin Tiers region! Are you tired of feeling overlooked and undervalued?
It's time to come together and showcase the unique and diverse businesses that make our region so special.
By joining the TTSL Marketing Club, you'll have the opportunity to connect with other small business owners and representatives from across the Twin Tiers region. Together, we'll work to promote all of our local businesses and help them reach more customers and grow. Not only will you be promoting your own business, but by being a member, you'll also have the opportunity to support and promote other businesses in the region.
Think about the potential of reaching new customers from nearby towns, such as Elmira, Corning, Ithaca, and Horseheads, by working together as a united front. Utilize the power of keywords like "Twin Tiers Region", "Southern Tier", "Finger Lakes" and "Upstate New York" to increase your online visibility and reach more potential customers.
But it's not just about promoting your own business, as a member of the TTSL Marketing Club, you'll have access to a wide range of resources and support, including marketing strategies, business development resources, and professional development opportunities.
Don't wait any longer to take action and promote your local businesses. Join the TTSL Marketing Club today and be a part of the solution. Together, we can make a real impact in our community and help our businesses succeed. Sign up now or contact us for more information.
Let's work together and promote the Twin Tiers region as the dynamic and thriving area it is!!
Twin Tiers Shop Local
Lead Generation Video Course:
Grab Our Free Course On Lead Generation Today!
Dear Business Owner,
Are you looking to increase your local digital marketing visibility in the Twin Tiers and Finger Lakes regions? Look no further than Twin Tiers Shop Local. We specialize in helping small businesses like yours dominate in the local digital marketing space.
We understand the unique challenges small businesses face in today's digital landscape, and we have the expertise to help you overcome them. Our comprehensive regional and local marketing strategy will help you reach more customers, increase brand awareness, and drive sales.
We're currently coordinating a marketing strategy for 100 businesses in the Twin Tiers and Finger Lakes regions. As a member of this program, you'll have access to a team of experts who will work with you to develop a custom marketing plan that meets the specific needs of your business. Our services include search engine optimization, social media management, email marketing, and more.
Don't miss out on this opportunity to grow your business and stand out in the local market. Contact us today to learn more about how we can help you achieve your marketing goals.
Sincerely,
Twin Tiers Shop Local Team
Do You Share Any Of These Same Popular Complaints Other Small Business Owners Have When It Comes To Marketing?
Lack of time and resources to effectively market their business.
Difficulty in creating and executing a comprehensive marketing strategy.
Difficulty in determining which marketing channels to focus on.
Difficulty in measuring the effectiveness of marketing efforts.
Difficulty in creating engaging and relevant content for their target audience.
Difficulty in keeping up with constantly changing digital marketing trends.
Difficulty in building and maintaining a strong online presence.
Difficulty in creating and managing social media accounts.
Difficulty in generating leads and converting them into customers.
Difficulty in creating and optimizing a website for search engine optimization.
Difficulty in managing and measuring the success of advertising campaigns.
Difficulty in creating and using email marketing campaigns effectively.
Difficulty in creating and using video marketing effectively.
Difficulty in creating and using influencer marketing effectively.
Difficulty in creating and using referral marketing effectively.
The top 10 struggles small business owners report having when it comes to creating effective marketing campaigns that generate immediate returns... Any of these describe you?
1. Not having enough budget to invest in marketing
2. Not knowing where to start or what to focus on
3. Struggling to create content that resonates with their target audience
4. Not having the skills or knowledge to effectively execute campaigns
5. Not having the resources to track and measure the success of campaigns
6. Not understanding how to use digital marketing tools to their advantage
7. Not having the time to create and manage campaigns
8. Not being able to measure the ROI of their marketing efforts
9. Not knowing how to optimize campaigns for better performance
10. Not having a clear and consistent message across all channels
What makes Twin Tiers Shop Local DIFFERENT?
Joining a coordinated local and regional marketing effort and becoming a member of a small business marketing mastermind alliance can bring numerous benefits to your business.
First, by working with other businesses in your area, you'll be able to pool your resources and collaborate on marketing campaigns that will have a greater impact than if you were to go it alone. This will help you reach more customers and increase brand awareness in your local market.
Second, being a part of a mastermind alliance will give you access to a community of like-minded business owners who are facing similar challenges and opportunities. You'll be able to share ideas, strategies, and best practices with one another, which will help you stay ahead of the competition and continuously improve your marketing efforts.
Third, working with a team of marketing experts, you'll have access to the latest tools and technologies to help you optimize your campaigns and drive results. Our team will help you track your progress and make data-driven decisions that will help you achieve your marketing goals.
Fourth, our marketing strategies will be tailored to the specific needs of your business and your customers. We'll work with you to understand your target audience and develop campaigns that will resonate with them, which will help you achieve better results from your marketing efforts.
In summary, joining a coordinated local and regional marketing effort and becoming a member of a small business marketing mastermind alliance will help your business reach more customers, increase brand awareness, stay ahead of the competition, access the latest tools and technologies and get tailored solutions.
Partnership
A digital marketing partnership with an expert and other small business owners can help you to create a sense of community and support. This can be especially beneficial for small business owners who are feeling overwhelmed by the challenges and opportunities presented by the digital landscape.
Small business strategic partnerships with other local area merchants and service providers can bring a variety of benefits to small businesses.
First, strategic partnerships can help small businesses reach new customers by tapping into the customer base of their partners. This can be especially beneficial for small businesses that are struggling to gain traction in the local market.
Second, strategic partnerships can help small businesses to reduce costs by sharing resources and expertise with their partners. For example, a small business that specializes in website design might partner with a small business that specializes in digital marketing, in order to offer a complete set of services to their customers.
Third, strategic partnerships can help small businesses to improve their products and services by learning from the experience and expertise of their partners. For example, a small business that specializes in retail might partner with a small business that specializes in e-commerce, in order to improve their online sales.
Fourth, strategic partnerships can help small businesses to increase their visibility in the local market by promoting each other's products and services. For example, a small business that specializes in clothing might partner with a small business that specializes in accessories, in order to promote a complete wardrobe.
In summary, strategic partnerships with other local area merchants and service providers can help small businesses reach new customers, reduce costs, improve products and services, increase visibility in the local market and create a sense of community and support, which will ultimately help them to grow and succeed in the local market.
Growth
As a small business coach and consultant in the Twin Tiers, I understand the importance of developing effective marketing strategies and tactics for small business owners in the region.
Marketing strategies are the overall plans or frameworks that a business uses to achieve its marketing objectives. They are long-term and high-level, and they provide a general direction for the business to follow.
Examples of marketing strategies that I typically recommend to small business owners in the Twin Tiers include:
Developing a unique selling proposition (USP) that appeals to the local market
Targeting a specific customer segment in the Twin Tiers
Building a strong brand image that resonates with Twin Tiers customers
Developing a content marketing strategy that focuses on the Twin Tiers
Marketing tactics, on the other hand, are the specific actions or activities that a business uses to implement its marketing strategies. They are short-term and specific, and they provide the details on how a business will achieve its objectives.
Examples of marketing tactics that I typically recommend to small business owners in the Twin Tiers include:
Creating a social media campaign that targets Twin Tiers customers
Running a promotion or sale that is specific to the Twin Tiers
Creating a referral program that incentivizes Twin Tiers customers to refer their friends and family
Creating a email marketing campaign that targets Twin Tiers customers
As a small business coach and consultant in the Twin Tiers, I understand the specific challenges and opportunities that small business owners in the region face.
By working with me, you'll have access to the latest tools, technologies, and best practices that will help you to develop and implement effective marketing strategies and tactics that drive results in the Twin Tiers.
Local & Regional Marketing Strategies
Dear Business Owner in the Twin Tiers,
Are you looking for new ways to grow your business and stand out in the competitive local market?
Look no further than cross-promotions with other local business owners in the Twin Tiers that compliment each other's products and services.
By cross-promoting with other businesses in the Twin Tiers, you'll be able to reach new customers in your local area who may not have been aware of your products or services before.
This can help you to expand your customer base and increase brand awareness within the Twin Tiers.
Additionally, cross-promotions allow for businesses to leverage each other's established customer base in the Twin Tiers, which can help to drive more sales and increase revenue.
If a customer trusts one business in the Twin Tiers, they're more likely to try another business that is recommended by that business.
Cross-promotions also help to create a sense of community and support among local businesses in the Twin Tiers. This can be beneficial for small business owners who are feeling overwhelmed by the challenges and opportunities presented by the digital landscape.
By working together, businesses can help each other to grow and succeed, which ultimately benefits everyone in the local market.
Book a Call With One of Our Twin Tiers Shop Local Agents Today
Efficiency
We deliver exactly what you need, when you need it.
Our goal is provide you with a tailored experience that boosts your business!
As a small business owner, you understand the importance of steady sales to keep your business running smoothly. However, it can be challenging to jumpstart sales and increase profits. Fortunately, there are a few key elements you can focus on to boost your sales numbers.
Finding and Keeping More Customers:
The first step to increasing sales is finding more customers. This can be done by implementing follow-up strategies to increase conversion rates and encouraging satisfied customers to refer their friends and family to your business. Additionally, finding ways to get free publicity can help bring in new customers without the cost of advertising.
Sell More Per Customer:
Once you have customers in the door, it's essential to find ways to increase their spending with your business. One way to do this is by increasing prices and focusing on increasing the perceived value of your products or services. Additionally, diversifying your product offerings by adding higher-end options can increase your profits per sale. And don't forget to upsell to customers at the register to make the most of every transaction.
Sell More Often:
Don't overlook the importance of repeat business. Create special deals and offers for loyal customers, and be sure to communicate with them regularly about new products and upcoming specials. By focusing on these three elements, you can boost your sales numbers and increase profits for your small business.
Book a Call With One of Our Agents Today
The Salescraft App.
Small Business SaaS (Software as a Service) Designed For Small Businesses To Save Time, Effort & Expense Capturing More Leads and Making More Sales!
Hello, welcome, from the Twin Tiers Shop Local team. We are SaaS sales professionals. We're reaching out today to introduce you to the many benefits of using SaaS in your digital marketing efforts.
As a small business owner, we understand that you are always looking for ways to increase online visibility and generate more sales and revenues. That's where SaaS comes in.
With SaaS, you can take advantage of the latest tools and technologies without having to invest in expensive software or hardware. Instead, you can subscribe to the services you need on a monthly or annual basis, which can be more cost-effective for small businesses.
SaaS also offers scalability, so as your business grows, you can easily add new features and tools to meet your changing needs. And with cloud-based delivery, you can access your data and applications from anywhere, making it easy to stay connected and productive even when on the go.
In addition, SaaS providers typically handle the maintenance, security, and updates of the software, which can reduce the costs associated with maintaining an IT department.
Furthermore, SaaS providers offer a wide range of tools and features that can help small businesses increase their online visibility and generate more sales and revenues. From email marketing and social media management to analytics and lead generation, SaaS can help you take your digital marketing efforts to the next level.
We would love to schedule a call with you to discuss the specific needs of your business and show you how SaaS can help you achieve your goals. Please let us know if that is something you would be interested in, and we can set a date and time that works for you.
Thank you for your time and consideration.
Best Regards,
The Twin Tiers Shop Local Team
Our Digital Marketing Tools Will Help Your Business Sell More Services
Contact Manager
An integrated digital contact manager can provide several benefits for a small business, including:
Improved organization and access to customer information:
Having all of your customer contact information in one centralized location makes it easy to find the information you need and helps to avoid duplicating efforts.
Streamlined communication:
An integrated digital contact manager can integrate with email and other communication platforms, making it easy to send messages to multiple contacts at once.
Increased efficiency: An integrated digital contact manager can automate repetitive tasks such as sending follow-up emails or scheduling appointments, freeing up time for other important tasks.
Better customer relationship management: An integrated digital contact manager can help you keep track of customer interactions and history, allowing you to personalize your communication and provide better customer service.
Increased mobility: With a cloud-based solution, you can access your contact information from anywhere, making it easy to stay connected with customers and colleagues even when you're on the go.
Insights Dashboard
An integrated solution for sales opportunities can provide several benefits for a small business, including:
Improved visibility into sales pipeline:
Having all of your sales opportunities in one centralized location makes it easy to track the progress of each opportunity and identify any potential roadblocks.
Increased efficiency: An integrated solution can automate tasks such as sending follow-up emails or scheduling appointments, freeing up time for other important tasks.
Better forecasting: An integrated solution can provide insights on sales trends and patterns, allowing you to make more accurate predictions about future sales.
Improved collaboration: An integrated solution can make it easy for multiple team members to access and update sales opportunities, improving communication and teamwork.
Better customer relationship management: An integrated solution can help you keep track of customer interactions and history, allowing you to personalize your communication and provide better customer service.
Increased mobility: With a cloud-based solution, you can access your sales opportunities from anywhere, making it easy to stay connected with customers and colleagues even when you're on the go.
Website Chat
Integrating a live webchat widget into a small business website can provide several benefits, including:
Improved customer service:
Live webchat allows potential prospects to get quick answers to their questions and resolve any issues they may have in real-time.
Increased engagement: Live webchat can make it easy for potential prospects to start a conversation with your business, increasing the likelihood that they will become paying customers.
Increased conversion rates: By providing immediate assistance, live webchat can help convert potential prospects into paying customers more efficiently.
Cost savings: Live webchat can be a cost-effective way to provide customer service, as it eliminates the need for a dedicated phone line or call center.
Improved data collection: Live webchat can help collect customer data such as email address, name, and their queries, which can be used for remarketing and personalizing their experience.
Increased efficiency: Live webchat can handle multiple conversations simultaneously, allowing your team to engage with more potential prospects at one time.
Increased mobility: With a cloud-based solution, you can access your live webchat from anywhere, making it easy to stay connected with customers and colleagues even when you're on the go.
Google My Business Chat
Enabling the Google Business Profile webchat feature can provide several benefits for a small business, including:
Increased visibility: Having a Google Business Profile webchat feature can make it easy for potential customers to find and reach out to your business through Google search and Maps.
Improved customer service: The webchat feature allows potential customers to quickly get answers to their questions and resolve any issues they may have in real-time.
Increased engagement: The webchat feature can make it easy for potential customers to start a conversation with your business, increasing the likelihood that they will become paying customers.
Cost savings: The webchat feature can be a cost-effective way to provide customer service, as it eliminates the need for a dedicated phone line or call center.
Increased efficiency: The webchat feature can handle multiple conversations simultaneously, allowing your team to engage with more potential customers at one time.
Increased mobility: The webchat feature can be accessed from anywhere, making it easy to stay connected with customers and colleagues even when you're on the go.
Better integration: the webchat feature can be integrated with other Google tools such as Google my business and Google Maps which can improve customer experience.
Increased online reputation: having a webchat feature on your Google Business Profile can improve your online reputation and also help you to get more reviews.
Reputation Management
Online reputation management is important for a small business because it can have a significant impact on the success of the business. Specifically, attention to reviews can be vital for a small business because:
Reviews influence consumer decisions: Online reviews are one of the first things potential customers will look at when considering a small business. Positive reviews can help attract new customers and build trust, while negative reviews can discourage them from doing business with your company.
Reviews affect search engine rankings: Positive reviews can improve a small business' search engine rankings, making it more likely that potential customers will find the business when searching online.
Reviews can impact business reputation: Negative reviews can harm a small business' reputation and may be difficult to recover from. Positive reviews, on the other hand, can help establish and maintain a good reputation.
Reviews can identify areas for improvement: By monitoring reviews, a small business can identify areas where it can improve its products or services.
Reviews can be used for marketing and advertising: Positive reviews can be used in marketing and advertising materials to showcase the business's strengths and credibility.
Reviews can also be used to improve SEO: By including keywords in the reviews and using them on the website, business can improve their SEO and visibility on search engines.
In summary, paying attention to reviews is crucial for a small business as they can greatly impact a business's online reputation, attract new customers and improve the overall performance of a business.
Appointment Automation
Implementing an online booking and appointment system can provide several benefits for a small business, including:
Increased convenience for customers: Customers can easily schedule appointments online at any time, without having to call or visit the business in person.
Improved efficiency: An online booking system can automate appointment scheduling, reducing the need for manual scheduling and freeing up time for other important tasks.
Increased revenue: An online booking system can make it easier for customers to book appointments, which can lead to an increase in revenue for the business.
Better customer relationship management: An online booking system can help keep track of customer interactions, allowing you to personalize your communication and provide better customer service.
Increased mobility: With a cloud-based solution, you can access the booking system from anywhere, making it easy to schedule appointments even when you're on the go.
Improved time management: An online booking system can allow you to set up different availability slots, services, and prices. This can help you to manage your time more effectively.
Automated reminders: An online booking system can send automated reminders to customers, reducing the risk of missed appointments and no-shows.
Increased online visibility: An online booking system can be integrated into the business website, improving visibility and making it easier for customers to find the business online.
Reviews Widget
A review automation widget can provide several benefits for a small business looking to increase engagement for reviews, including:
Increased number of reviews: An review automation widget can make it easy for customers to leave reviews, which can lead to an increase in the number of reviews for the business.
Improved customer engagement: An review automation widget can provide a simple and efficient way for customers to leave feedback, which can improve engagement and build stronger relationships.
Increased visibility: An review automation widget can be integrated into the business website or social media platforms, making it easier for customers to find and leave reviews.
Better online reputation: Positive reviews can help establish and maintain a good reputation for the business, which can be crucial to attracting new customers.
Increased SEO: Positive reviews can improve a small business' search engine rankings, making it more likely that potential customers will find the business when searching online.
Automated reminders: An review automation widget can send automated reminders to customers, asking them to leave a review, which can increase the number of reviews.
Data collection: An review automation widget can help collect customer data such as email addresses, which can be used for remarketing and personalizing their experience.
Increased efficiency: Review automation widget can handle multiple reviews simultaneously, allowing your team to engage with more customers at one time.
Overall, a review automation widget can help increase the number of reviews and help improve the online reputation of a small business, attracting new customers and improving the performance of the business.
Lead Management
Implementing and using a lead management system can provide several benefits for a small business looking to improve their sales efforts, including:
Improved organization and access to lead information: Having all of your lead information in one centralized location makes it easy to find the information you need and helps to avoid duplicating efforts.
Streamlined communication: A lead management system can integrate with email and other communication platforms, making it easy to send messages to multiple leads at once.
Increased efficiency: A lead management system can automate repetitive tasks such as sending follow-up emails or scheduling appointments, freeing up time for other important tasks.
Better lead tracking and analysis: A lead management system can help you keep track of lead interactions and history, allowing you to personalize your communication and provide better customer service.
Increased mobility: With a cloud-based solution, you can access your lead information from anywhere, making it easy to stay connected with leads and colleagues even when you're on the go.
Improved lead nurturing: A lead management system can help you segment and prioritize leads based on their behavior, interactions, and demographics.
Increased sales productivity: A lead management system can help your sales team manage leads more effectively, which can lead to an increase in sales productivity.
Better forecasting: A lead management system can provide insights on lead trends and patterns, allowing you to make more accurate predictions about future sales.
Improved team collaboration: A lead management system can allow multiple team members to access and update lead information, improving communication and teamwork.
In summary, a lead management system can help improve organization, streamline communication, increase efficiency, and increase sales productivity for a small business.
Easy Integration
Using a fully integrated digital platform for small business administration can provide several benefits as compared to trying to piece together software from multiple vendors, with a focus on time savings:
Single sign-on: Having all the tools integrated into a single platform allows for easy access to all the tools with a single sign-on, saving time and effort.
Data consistency: Having all the tools integrated into a single platform ensures that data is consistent across all the tools, eliminating the need for manual data entry and reducing errors.
Automated workflows: A fully integrated platform can automate workflows across different tools, eliminating the need for manual processes and saving time.
Streamlined communication: An integrated platform can allow for seamless communication and collaboration between team members, improving efficiency and saving time.
Better data analysis: Having all the data in one location allows for better analysis and decision making, saving time and effort.
Reduced vendor management: With a fully integrated platform, you only need to work with one vendor, reducing the time and effort spent on vendor management.
Scalability: A fully integrated platform can easily scale to meet the growing needs of a business, saving time and effort in the long run.
Cost savings: An integrated platform can be cost-effective, as it eliminates the need for multiple subscriptions and licenses from different vendors.
In summary, using a fully integrated digital platform can save a small business a significant amount of time and effort by providing a single sign-on, data consistency, automated workflows, streamlined communication, better data analysis, reduced vendor management, scalability, and cost savings.
Unified Messaging
Using an integrated and unified messaging system can provide several benefits for a small business looking to communicate with their customers and prospects, including:
Improved customer service: A unified messaging system allows customers to reach out to the business through multiple channels, such as email, SMS, and social media, providing a better customer service experience.
Increased efficiency: A unified messaging system can automate the process of responding to customer inquiries, freeing up time for other important tasks.
Increased customer engagement: A unified messaging system can make it easy for customers to start a conversation with your business, increasing the likelihood that they will become paying customers.
Better customer relationship management: A unified messaging system can help you keep track of customer interactions and history, allowing you to personalize your communication and provide better customer service.
Increased mobility: With a cloud-based solution, you can access your unified messaging system from anywhere, making it easy to stay connected with customers and prospects even when you're on the go.
Improved team collaboration: A unified messaging system can allow multiple team members to access and respond to customer inquiries, improving communication and teamwork.
Increased scalability: A unified messaging system can handle a high volume of customer inquiries, making it scalable for small businesses as they grow.
Cost savings: A unified messaging system can be cost-effective, as it eliminates the need for multiple communication channels, reducing the costs associated with each channel.
In summary, using a integrated and unified messaging system can help a small business provide better customer service, improve efficiency, increase customer engagement, and improve team collaboration, while also being cost-effective and scalable.
Outbound Calling
Integrating outbound calling as a tactic in a small business' local marketing strategy can provide several benefits, including:
Increased personalization: Outbound calling allows for direct, personal communication with potential customers, which can help increase engagement and build stronger relationships.
Improved targeting: Outbound calling can be used to target specific demographics or geographic areas, making it a highly effective local marketing strategy.
Increased conversion rates: Outbound calling can help convert potential customers into paying customers more efficiently by providing immediate assistance.
Cost savings: Outbound calling can be a cost-effective way to reach a large number of potential customers, as it eliminates the need for expensive advertising campaigns.
Increased customer engagement: Outbound calling can be used to follow up with customers and increase engagement, which can lead to increased sales and customer loyalty.
Improved lead management: Outbound calling can help manage leads more effectively, which can lead to an increase in sales productivity.
Increased brand awareness: Outbound calling can be used to promote the business and increase brand awareness, which can help attract new customers.
Better feedback collection: Outbound calling can be used to collect customer feedback, which can be used to improve products and services.
In summary, integrating outbound calling as a tactic in a small business' local marketing strategy can increase personalization, improve targeting, increase conversion rates, save costs, increase customer engagement, improve lead management, increase brand awareness and collect feedback, helping the business to grow and succeed.
SaaS (Software as a Service)
Integrating Software as a Service (SaaS) can provide several benefits for small businesses looking to increase capabilities and lower costs while also saving time, effort, and expense of integrating multiple platforms, including:
Increased capabilities: SaaS providers offer a wide range of tools and features that can help small businesses increase their capabilities and improve their performance.
Lower costs: SaaS providers typically operate on a subscription-based model, which can be more cost-effective than purchasing and maintaining expensive software and hardware.
Scalability: SaaS providers can easily scale their services to meet the growing needs of a business, eliminating the need for expensive upgrades and saving time and money.
Reduced IT costs: SaaS providers typically handle the maintenance, security, and updates of the software, which can reduce the costs associated with maintaining an IT department.
Increased mobility: With SaaS, small businesses can access their data and applications from anywhere, making it easy to stay connected and productive even when on the go.
Improved security: SaaS providers typically have strict security protocols in place to protect customer data, which can help small businesses reduce risk and improve compliance.
Automated updates: SaaS providers typically handle software updates automatically, eliminating the need for manual updates and saving time and money.
Improved collaboration: SaaS providers typically offer collaboration tools that can help small businesses improve communication and teamwork.
In summary, integrating SaaS can help small businesses increase capabilities, lower costs, save time and money, and improve security, collaboration, and mobility, all while eliminating the need for integrating multiple platforms.
All Of Your Digital Marketing Tools Combined & Integrated Into One Amazing Dashboard Customized For You Called MYDASH & It's All Inside Of The...
All of these features and more are included in your dashboard and come with your monthly or yearly membership.
2-Way Text & Email Conversation:
This feature allows businesses to communicate with their customers via text message and email in real-time. This two-way communication channel can improve customer engagement, increase customer satisfaction, and help businesses respond to customer inquiries more efficiently.
GMB Messaging:
This feature allows businesses to communicate with customers through Google My Business (GMB) messaging. GMB messaging enables businesses to reach customers directly from their GMB listing, which can improve the visibility of their business and increase customer engagement.
Web Chat:
This feature enables businesses to communicate with customers in real-time through their website. Web chat can improve customer engagement, increase customer satisfaction, and help businesses respond to customer inquiries more efficiently.
Reputation Management:
This feature helps businesses monitor and manage their online reputation by tracking and responding to customer reviews, ratings, and feedback across multiple platforms. Reputation management can improve a business's online presence and enhance its credibility with customers.
Facebook Messenger:
This feature allows businesses to communicate with customers through Facebook Messenger, a popular messaging platform. Facebook Messenger enables businesses to reach a wider audience and improve customer engagement.
GMB Call Tracking:
This feature enables businesses to track incoming calls from their GMB listing and track call metrics such as call duration, call source, and call conversion rates. GMB call tracking can help businesses optimize their marketing efforts and improve their return on investment (ROI).
Missed Call Text Back:
This feature automatically sends a text message to a customer who has called a business but was unable to connect. Missed call text back can improve customer engagement, increase customer satisfaction, and help businesses follow up with customers more efficiently.
Text To Pay Calendar:
This feature enables businesses to accept payments via text message and schedule payments in advance. Text to pay calendar can simplify the payment process for customers, improve cash flow for businesses, and increase customer satisfaction.
CRM:
This feature provides businesses with a centralized platform for managing customer relationships, including customer data, interactions, and activities. CRM can help businesses improve customer engagement, increase customer retention, and enhance the customer experience.
Opportunities:
This feature enables businesses to track and manage sales opportunities, including lead tracking, deal tracking, and pipeline management. Opportunities can help businesses improve their sales processes, increase their closing rates, and optimize their sales performance.
Email Marketing Funnels:
This feature provides businesses with a platform for creating and executing email marketing campaigns, including lead capture, lead nurturing, and lead conversion. Email marketing funnels can help businesses improve their email marketing results, increase their open rates, and enhance their email marketing ROI.
Memberships:
This feature enables businesses to create and manage memberships for their customers, including membership tiers, benefits, and renewals. Memberships can help businesses improve customer loyalty, increase customer retention, and enhance the customer experience.
Websites:
This feature provides businesses with a platform for creating and managing their website, including website design, content management, and website analytics. Websites can help businesses improve their online presence, increase their website traffic, and enhance their website conversion rates.
Workflows:
This feature enables businesses to automate routine tasks, such as lead follow-up, lead scoring, and lead nurturing. Workflows can help businesses improve their efficiency, increase their productivity
Forms:
This feature enables businesses to create and manage forms, including contact forms, survey forms, and lead capture forms. Forms can help businesses capture valuable customer data, improve their lead generation results, and enhance their customer engagement.
Surveys:
This feature provides businesses with a platform for creating and executing customer surveys, including feedback surveys, satisfaction surveys, and market research surveys. Surveys can help businesses gather valuable customer insights, improve their customer engagement, and enhance their customer experience.
Trigger Links:
This feature enables businesses to create and manage trigger links, which are links that activate an automated action, such as sending an email or SMS message, based on a customer's behavior. Trigger links can help businesses improve their customer engagement, increase their conversion rates, and enhance their marketing automation results.
SMS & Email Templates:
This feature provides businesses with a library of pre-written SMS and email templates, which can be customized and used for marketing, customer engagement, and customer service purposes. SMS & email templates can help businesses improve their messaging consistency, increase their efficiency, and enhance their customer engagement.
All Reporting:
This feature provides businesses with a comprehensive reporting dashboard that includes analytics, metrics, and insights on all aspects of their marketing efforts, including website traffic, email marketing results, customer engagement, and more. All reporting can help businesses improve their decision making, increase their marketing transparency, and enhance their marketing performance.
Triggers:
This feature enables businesses to automate actions based on specific customer behaviors, such as sending an email after a customer makes a purchase or sending a text message after a customer subscribes to a newsletter. Triggers can help businesses improve their marketing automation, increase their conversion rates, and enhance their customer engagement.
Campaigns:
This feature provides businesses with a platform for creating and executing marketing campaigns, including email marketing campaigns, SMS marketing campaigns, and social media campaigns. Campaigns can help businesses improve their marketing reach, increase their marketing impact, and enhance their marketing ROI.
Social Planner:
This feature provides businesses with a platform for planning, scheduling, and executing social media posts, including posts on platforms like Facebook, Twitter, and Instagram. Social planner can help businesses improve their social media presence, increase their social media engagement, and enhance their social media performance.
Invoice:
This feature enables businesses to create and manage invoices, including invoicing customers, tracking payments, and generating reports. Invoice can help businesses improve their cash flow, increase their efficiency, and enhance their financial management.
Blogs:
This feature provides businesses with a platform for creating and managing blog content, including blog posts, categories, and tags. Blogs can help businesses improve their content marketing, increase their website traffic, and enhance their website engagement.
Affiliate Manager:
This feature provides businesses with a platform for managing their affiliate marketing program, including tracking affiliate performance, paying commissions, and managing affiliate relationships. Affiliate manager can help businesses improve their affiliate marketing results, increase their marketing reach, and enhance their marketing ROI.
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Twin Tiers ShopLocal is a project designed by Salecrafters to help local small businesses and entrepreneurs in the Twin Tiers and Finger Lakes regions implement digital technology, increase and optimize the area's digital visibility through coordinated efforts. Please join us in helping anyway you can by shopping local or sharing a post from your favorite local business! Thank you! #shoplocal
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